Politique d’expédition

Standard Shipping (Default): HuaHan logistics or China Post, typically 15-30 days to arrive. A tracking number is provided once your order ships.

Express Shipping: UPS or DHL - please Contact us at service@cha-wu.cn if you need express delivery.

Order Processing: Commandes are processed within 1-2 business days after payment confirmation.

Customs & Import Duties: International Commandes may be subject to import duties and taxes, which are the responsibility of the buyer.

Lost or Damaged Packages: Contact us within 30 days of delivery if your order is lost or damaged, and we will resolve it in line with our Politique de remboursement.

Questions? Email us at service@cha-wu.cn.